Feedback

How Are We Doing?

Thank you for taking the time to fill out our client feedback form. Please note that all your personal details will be kept confidential. The purpose of this form is to help us to improve our services to better support Wairarapa women and families.

Please rate the quality of the service you received from your Support Coordinator and/or your Community Volunteer.

1 = Disappointing, 5 = Exceptional

Did your Support Coordinator keep in contact with you to your satisfaction?

Yes

Was your Support Coordinator…

Courteous?

Yes

Informative?

Yes

Warm and friendly?

Yes

Did your Support Coordinator listen carefully to you?

Yes

Did your Support Coordinator encourage you to ask questions and answer your questions to your satisfaction?

Yes

Did your Support Coordinator explain things in a way that was easy to understand?

Yes

How well supported did you feel while accessing our service?

1 = Disappointing, 5 = Exceptional

How frequently do you visit our service?

3-5 times per month

1-2 times per month

Once every 2 months

Other

Would you recommend our service to a friend?

Yes

Please share any additional comments related to the questions above, or further suggestions on how we might improve the services we provide:

Do you give permission for Hōkai Tahi to use written feedback from this form to further the marketing of their service i.e. as a testimonial?

Yes

Contact us

21 Worksop Road, Masterton

0800 006 277

info@hokaitahi.nz

Mon – Fri: 8:30am to 4pm

Wairarapa After Hours Service

Book an appointment

Donate

If you would like to help support the work we do at Hōkai Tahi, please get in touch with us using the link below for information about how you can donate.

Hōkai Tahi Charitable Trust CC54935

Donate

Where to find us

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